Uncovering the Ideal Traits of a SOC Analyst: Lessons from SOC Unlocked

In cybersecurity, the security operations center (SOC) serves as the core of an organization’s defense. Behind every successful SOC is a team of skilled analysts who act as the frontline defenders against relentless cyber threats. But what makes a great SOC analyst? Drawing on powerful insights from Season 1 of the SOC Unlocked podcast, here are the traits, mindsets, and habits that define the best in the field.

Curiosity is a defining trait of SOC analysts. A desire to dig deeper, ask questions, and seek the “why” behind anomalies sets great analysts apart. Aaron Roane, SOC Manager at Ensemble Health, captured this idea when he emphasized the importance of asking questions and finding the right mentors: “Don’t be afraid to ask questions. Know your gaps and find the people that you can lean on.”

Learning never stops in cybersecurity. Analysts must constantly evolve with the changing threat landscape. As Eric Zielinski pointed out, “Be open to change, adapt to emerging technology, and continuously learn.”

The SOC environment can be grueling, with false positives, high-stakes incidents, and constant pressure. Analysts must exhibit resilience and a commitment to growth. Joe Morrissey’s journey exemplifies this trait. Despite early rejections, he persevered, embraced mentorship, and ultimately grew into a leadership role. His advice? “If you’re the smartest one in the room, go to a bigger room.”

Michael Vetri reinforced this, highlighting the importance of preparation: “The way you train is the way you’ll fight. Cybersecurity is a vast battleground… you need to train for what you want to fight against.”

Cybersecurity is not a solo endeavor. Effective SOC analysts thrive in environments of collaboration, both within their teams and across the wider security community. As Nikki Milburn, CISO of Franklin County Data Center, explained, “We’re not in competition with each other… we have to foster and help each other as best we can because we’re all fighting the same fight.”

Working as a cohesive unit and building trust among peers is critical. Whether through cross-training, sharing insights, or seeking mentorship, the power of collective knowledge cannot be overstated.

Cybersecurity evolves at the pace of innovation, requiring SOC analysts to constantly stay ahead. The convergence of artificial intelligence (AI) and automation is reshaping the field. Jeremy Ventura noted that “AI will absolutely help enable us to do our jobs if it’s done effectively.” But as tools evolve, analysts’ oversight remains indispensable. Eric Zielinski warned, “Automation is only as effective as the humans guiding it.”

Staying ahead of the curve requires a blend of technical aptitude and adaptability—from learning new tools to leveraging cyber ranges and simulations like the SANS Holiday Hack Challenge to hone skills.

SOC analysts do more than detect and respond to threats; they uphold the integrity of an organization. Many guests on SOC Unlocked spoke about a higher purpose in their work. Nikki Milburn, for instance, ties her mission to protecting critical public services: “Everything I do is to ensure that the services for the agencies are available to the people… these are huge things to be able to contribute to the community.”

Effective SOC analysts understand the importance of documentation. Creating clear, accessible knowledge bases not only helps the team but fosters long-term growth. As Aaron Roane reflected, “There’s no better way to learn something than to teach it.”

The ideal SOC analyst is a blend of technical expertise, collaborative spirit, and unyielding determination. As cybersecurity challenges evolve, so too must the professionals who defend against them. By cultivating curiosity, persistence, adaptability, and a community-first mindset, analysts can rise to meet any challenge.

Season 1 of SOC Unlocked highlighted not just the traits that make a great SOC analyst but also the broader themes of mentorship, leadership, and collective growth. As Michael Vetri said, “Through tension, there is growth.” By embracing these ideals, SOC professionals can continue to safeguard organizations and inspire the next generation of defenders.

Interested in learning more about the integral role of the SOC team? Listen to Season 1 of SOC Unlocked today!