Security Awareness Training: What It Teaches and Why It’s Important

Security awareness training is designed to teach employees good cybersecurity habits to minimize security risks. The educational approach empowers employees with tools and knowledge to protect against security threats.

Your organization is only as secure as your weakest link, and employees are easier to compromise than your technology. Social engineering scams like phishing and business email compromise are geared to exploit human vulnerabilities and trusted relationships.

Sophisticated email scams demonstrate the importance of security awareness training. Employees need the skills to combat cyber threats–especially the threats that slip past defenses.

By teaching employees security awareness, you are building a stronger cybersecurity system.

A robust cybersecurity network is more than just practical tools and techniques. Enforcing good habits with employees makes a huge difference in protecting your network. A combination of security-trained employees and a strong network reduces risks and keeps organizations safe from threats.

Security awareness training can help prevent social engineering cyberattacks, the biggest causes of cybercrime losses. These attacks evade traditional cybersecurity defenses and prey on human error. It’s not just monetary loss: social engineering attacks can hurt your organization’s reputation and expose sensitive data.

The rise in remote work has also led to an increased need to train employees on security awareness. Cybercriminals have used security weaknesses in remote work setups as an entry point for attacks. Employees need the training to help protect themselves and their organization.

Finally, training employees is a necessary step towards security compliance.

An organization's security team is usually responsible for training employees on cybersecurity best practices. This program should include:

• A hands-on rundown of common cyberattacks.

• Phishing tests to teach employees how to recognize these attacks.

• Industry and company-specific training highlighting unique threats to an org or team.

Security awareness training varies across industries. For example, a healthcare company faces different threats compared to a software company. You should consult with a cybersecurity provider to create a tailored security awareness program for your employees.

Small businesses often don’t have a dedicated security team or a budget to hire cybersecurity experts. It may help to use these resources to create an inexpensive security awareness training program:

• The Federal Communication Commission's Small Biz Cyber Planner 2.0

• Department of Homeland Security's C3 Voluntary Program Small and Midsize Business Toolkit

• Cybersecurity and Infrastructure Security Agency's Cyber Essentials Toolkit

Security awareness training is not a one-and-done event. Cybersecurity is constantly evolving, and it's important to make sure that your employees are updated. Especially if there are any changes to company policies, procedures, or cyber threats. You may want to update your employees every quarter or as often as necessary to ensure cybersecurity protocols are continually practiced.

Generally, cybersecurity awareness training should teach employees how to safely use computers, online communication, and networks. It should answer the question of why security awareness training is important and empower employees as part of the cybersecurity defense system. A security awareness training program may include:

• Password policies: A weak password is often the gateway to an account takeover or a brute force attack. Ensure your employees understand what makes a strong password and remind them of any company policies regarding how often to change passwords. This may also be a good time to enforce multi-factor authentication to make it harder for criminals to hack accounts.

• Secure remote work practices: Remote employees tend to use their own devices and networks to work on their projects. Organizations must provide security awareness training on how to make a remote environment secure. This may involve tasks like having employees validate their WiFi networks and keeping antivirus software updated.

• Recognizing potentially malicious emails: Employees should learn how to recognize social engineering attacks, phishing emails, and other scams. There are numerous signs employees can look for in a potentially malicious email. Employees should also learn what to do when they receive one or fall victim to a scam. You may have a company policy regarding these types of situations, and it's important to ensure that employees know how to respond to a malicious email.

• Current cyber threats: Leaders should regularly update employees on potential cyber threats. This helps keep security awareness a priority for employees. For example, if a competitor recently suffered a data breach, you may want to share this with your employees to remind them of the consequences of not staying vigilant. Keeping employees informed will help them continue to practice cybersecurity protocols. Focus on your specific industry to make lessons more relevant and applicable.

Although Abnormal does not have a Security Awareness Platform, it still has a part to play in your Security Awareness Program.

Abnormal analyzes every email that reaches your organization. The solution will detect and remediate phishing emails, even those generated for phishing simulation campaigns designed to educate users on how to recognize a malicious email. To prevent the remediation of these simulated phishing emails, Abnormal maintains a registry of security awareness training platforms available to our customers on its backend, and it will allow emails originating from these platforms to remain in users' inboxes.

Every organization has a defined process for employees reporting suspicious messages to the security team. The effort required to quickly analyze, classify, remediate, and respond to user-reported phishing emails is time-consuming and burdensome. Abnormal’s AI Security Mailbox leverages human behavior AI to automatically analyze and remediate reported emails, providing tailored insights designed to educate employees on how to recognize suspicious email activity and influence positive changes in cybersecurity awareness. For every reported message, the solution generates and dispatches personalized AI-generated feedback to individual reporters, explaining the underlying reasons behind the classification of the reported messages.

Additionally, your employees can actively engage with AI Security Mailbox by asking for additional information on reported messages.

Employees are certainly an integral part of a strong cybersecurity network. But cybersecurity needs a layered approach to keep data secure. Security awareness doesn’t work without security systems in place. Organizations need to implement robust technological defenses to protect their network on top of educating their user base.

Email is a common threat vector and advanced email security software could help protect your employees' inboxes from emails with malicious intent. Abnormal Security offers inbound email protection and can mitigate email security threats like credential phishing.

If you're ready to improve your email security, try a demo and learn how we can protect your organization.