Author nicole jiang

Nicole Jiang

Director of Product and Design

Nicole Jiang is the Director of Product and Design at Abnormal Security, where she runs research and design initiatives focused on customer user experience and helps to scale the product and design team. Outside of Abnormal, Nicole spends her time traveling, reading, and rallying her friends/colleagues to stay fit and explore the outdoors.

Blog rock build
At Abnormal Security, we’re constantly exploring opportunities to improve our customer’s user experience. In this blog post, we’d like to share Abnormal’s process to design a framework to identify gaps and improve customer’s first-time user experience to onboard our platform.
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