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Abnormal for ServiceNow

Analyze all the humans in ServiceNow with human behavior AI.
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PROBLEM

Why ServiceNow Needs Security Support

ServiceNow Has Been Breached

While ServiceNow provides extensive security tools such as Adaptive authentication and Zero-Trust Access, human vulnerability and user error have led to leaked ServiceNow credentials on the dark web.

Limited Visibility into ServiceNow

Security teams are tasked with protecting ServiceNow, and while it is an IT management tool, teams still often lack the needed visibility and access to secure the platform.

Traditional Solutions Fall Short

86% of security teams feel current tools are inefficient at stopping threats like account compromise in cloud environments.

How Abnormal Secures ServiceNow

Gain Greater Visibility into ServiceNow Access Patterns

Every human in your organization needs to access ServiceNow to create support tickets. Abnormal’s cloud-native API architecture easily integrates with ServiceNow to ingest and normalize all of this access data, analyzing human sign-in behaviors to build a baseline and continuously monitoring for anomalous events.

Contextualize and Investigate ServiceNow Threats

When suspicious ServiceNow access is detected, Abnormal automatically notifies the SOC team and creates a contextual timeline of user activity that summarizes the anomalous ServiceNow events—correlated with cross-platform email, SaaS, and cloud infrastructure activity—to enhance detection confidence and support thorough investigation.

Simple, Effective Security for ServiceNow

Data Integration Platform
Easily integrate and ingest behavioral signals from multiple cloud applications and services, including ServiceNow, with cloud-native API architecture.
PeopleBase
Explore sign-in activity, permissions, and admin roles in ServiceNow for every person in your cloud environment through comprehensive behavioral profiles.
Account Takeover Protection
Extend uniform protection from account takeovers across multiple cloud applications and services, including ServiceNow.
Abnormal is just what we needed—a full-service tool that automatically does what we were doing manually before.”
— Mark Baldus, IT Infrastructure and Operations Manager, Dudek

Related Resources

Understand Human Behavior in Your Cloud Environment

Gain dynamic visibility into how humans in your organization are accessing your most important cloud applications and services.
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Request a Demo