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10X Better Protection: Fortune 1000 Manufacturer Replaces Proofpoint with Abnormal

A global industrial manufacturer enhanced its email security and operational efficiency by replacing its Proofpoint SEG with Abnormal.
September 11, 2024

About the Customer

  • Industry: Manufacturing, Fortune 1000

  • Mailboxes: 20,000+

  • Previous Email Security: Proofpoint Secure Email Gateway inline with Microsoft 365 E3

Customer Challenges: Concerns with Proofpoint's Secure Email Gateway

  • Detection Efficacy:

    • Within the first 25 days of integration, Abnormal detected 1,278 attacks that Proofpoint missed. Additionally, the SEG post-remediated only 9% of the attacks detected by Abnormal, with a median time to action of 9 minutes per attack.

  • SOC Productivity Loss:

    • Security analysts were manually triaging approximately 1,855 user-reported emails every month. With an estimate of at least 10 minutes required to triage every single email, this led to a projected 309 hours per month lost in SOC productivity.

  • Employee Productivity Loss:

    • The company received over 615,000 graymail messages in one month, cluttering inboxes and requiring employees to manually delete graymail messages. VIPs received 7 times more graymail than the average employee.

  • Redundant Software Costs:

    • The company was spending $876,000 per year on Proofpoint for features that significantly overlapped with functionality provided by the native SEG capabilities of the Microsoft 365 platform.

Abnormal’s Solution: Better Protection, Greater Savings

Recognizing that Proofpoint was failing to meet their needs in terms of security, costs, and productivity, the manufacturer initiated a proof of value (POV) with Abnormal. The head-to-head comparison yielded the following results:

  • Fast Deployment:

    • Abnormal integrated with the Microsoft 365 platform via API in under 60 seconds with no need for professional services. Unlike Proofpoint, Abnormal does not sit in line with the mail flow, and the full deployment across 20,000+ employees was completed in 15 minutes.

  • Enhanced Detection:

    • During the POV, Abnormal’s behavioral AI detection detected 10 times more attacks than Proofpoint. If such undetected attacks continued at this pace, the potential impact could be $2.4M in annual losses.

  • Improved SOC Productivity:

    • Abnormal’s AI Security Mailbox fully automated the remediation of user-reported emails, allowing the organization to reclaim up to 260 SOC hours per month—the equivalent of 1.5 full-time employees.

  • Employee Productivity Gains:

    • Abnormal automatically learned user preferences and decluttered inboxes, saving the company’s employee base an average of 854 hours per month.

Moving to Better Email Security: The Transition to Abnormal

Within six months of deploying Abnormal, the Fortune 1000 manufacturer decided to migrate off Proofpoint. Abnormal’s seamless Proofpoint migration service enabled the customer to easily decommission Proofpoint with minimal effort.

  • Migration Time & Effort:

    • The customer required only 30 SOC hours over a two-week period to handle the migration.

  • Additional Software and Services Savings:

    • Replacing Proofpoint saved an extra $876,000 in redundant software licenses, as well as an additional $250,000 spent annually on a managed services provider contracted to handle Proofpoint tuning and configuration.

Customer Testimonial: "Abnormal provided a clear improvement over Proofpoint in both detection and cost savings. The transition was smooth, and the results speak for themselves."

Find out why enterprises across industries are moving from Proofpoint to Abnormal. Get started with a demo today and we’ll show you the proof of the Abnormal value.

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10X Better Protection: Fortune 1000 Manufacturer Replaces Proofpoint with Abnormal

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