Video Transcript

Dallas Young, Senior Technical Marketing Manager

Graymail is a drain on productivity, especially for executives who receive more than 230% of the volume of messages as compared to regular employees. It's challenging for IT teams to filter gray mail from inboxes with the one size fits all rules-based approach. Because users have varying preferences around which messages are helpful. Often administrators must resort to ineffective global filtering policies and training end users to create and update, never-ending email rules to regain control of their inboxes.

Abnormal Email Productivity for Microsoft 365 utilizes advanced behavioral AI and natural language processing models with our thousands of detection signals to identify time-wasting graymail messages and automatically send them to a promotions folder. Eliminating the clutter and noise from users' inboxes in making them more productive. Abnormal offers flexibility and automation that eliminates cumbersome email digests, and end-user quarantine portals. Abnormal personalizes graymail management to each user based on how they engage with emails.

There's no need to set broad global policies across the enterprise. Instead, automatically tracking end-user message movements between folders enables the dynamic individualized end-user safe and block lists. The email productivity solution provides analytics and insights on the Gray mail volume trends, emails that receive the highest volume of graymail, and the vendors who send the most locating.

Investigating and remediating gray mail can be a cumbersome and time-consuming task for help desk or messaging teams. In rare circumstances where users can call the help desk for assistance with graymail management, Abnormal Search and Response capability enables messaging teams to quickly find graymail messages and perform individual or bulk remediation, streamlining operations and improving productivity.

Abnormal Email Productivity stops the delusion of promotional emails so employees can focus on the work that matters most. Abnormal takes minutes to set up, does not interrupt mail flow, and requires no effort to uncover attacks that are lurking in employees' mailboxes today. See what you're SEG might be missing and contact us to schedule a complimentary risk assessment.

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