Abnormal Customers Trust in the Intelligence and Ease of a Modern Email Security Solution
At Abnormal, our customers are at the core of everything we do. Our ability to provide secure, lasting solutions to every organization we serve is a direct result of our customer obsession. We listen to our customers to understand their needs, and we provide them with outstanding customer support along the way.
It’s with a firm dedication to customer impact that we have garnered a well-established track record for customer satisfaction. Abnormal leaders are constantly reassessing the efficiency and performance of our platform, ensuring that we thoughtfully invest our resources to provide the best possible value to every customer.
We believe our dedication to our customers is one of the many reasons we have a 100% recommendation rate from 41 reviews on Gartner® Peer Insights™ in the Email Security market as of November 1, 2022. Here are a few of our recent top reviews.
"Abnormally Outstanding in Today's Crowded Marketplace"
The engagement with Abnormal has truly been nothing short of exceptional. From initial contact, to introductory calls with their UK Team and then Technical Teams in the US, everything has just been so easy. The various teams show a clear passion for their product and total belief in its ability to meet your intended need. I was concerned about the migration away from a competitor product to Abnormal but I found that the teams were able to ease my anxiety and provide strong reassurance that there would be no issues.
—Group Head of IT (Industry: Retail)
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"The Best Solution to the Worst Problem"
Everything was extremely fast and easy to set up, and the results were immediate, thorough, and extremely impressive.
—Senior Analyst, Cybersecurity (Industry: Health and BioTech)
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"Abnormal, Addressing a Long Standing Email Security Issue"
Abnormal has at last plugged the huge gap in email security that a traditional SEG hasn’t been able to address. The old rule-based approach just wasn’t working. Abnormal have truly plugged the gap using AI. The integration into Office 365 was quick and seamless, and the value of the product was shown immediately with the POV. We had the market-leading SEG, which was tuned every month by the vendor and Abnormal still found multiple thousands of threats sitting in my users’ mailboxes which had been delivered over the last 90 days.
—Head of Global Technology Services (Industry: Finance)
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"Ease and Great Security”
So far the tool has been very easily integrated into our environment with no major issues. Any concern or question has been swiftly addressed or answered, leaving no issues to be had.
—CIO/CISO (Industry: Health and BioTech)
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"Next-Generation Email Protection”
Excellent all around from start to end! The POV was lighting fast, permitting a quick move to full production.
—CIO/CISO (Industry: Manufacturing)
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"Abnormal is Not Your Traditional Email Gateway"
Abnormal is setting a new standard in email security.
—Security Engineer (Industry: Finance)
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"Abnormal Security - So Good You Forget It's There"
Overall, Abnormal was a breeze to implement. Working with their engineers and support staff has been amazing. The product itself has been just as good as advertised.
—IT Security Analyst (Industry: Manufacturing)
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Dedicated to Providing an Abnormal Customer Experience
Providing the best Abnormal experience is all about supporting and engaging with our customers, so they remain at the top of their game and we stay at the top of ours. Listening closely to customer feedback is critical to understanding their needs and delivering the right solution.
If you’re an Abnormal customer and would like to submit a Gartner® Peer Insights™ review, we would love to hear what you have to say. Your feedback helps other security professionals make informed decisions and gives us even more insight into your experience. You can leave a review here.
If you’re not already an Abnormal customer, see for yourself why so many people love our cloud email security platform. Request a demo today.
Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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