255 Hours of SOC Productivity Reclaimed: Industrial Equipment Leader Chooses Abnormal Over Proofpoint

• Industry: Industrial Equipment

• Mailboxes: 17,000+

• Previous Email Security: Proofpoint Secure Email Gateway inline with Microsoft 365 E5

• Detection Efficacy:

  • In a 24-day read-only-mode evaluation period, Abnormal detected 581 malicious messages that Proofpoint missed.

• SOC Productivity Loss:

  • During that same evaluation phase, security analysts manually triaged 1,022 user-reported emails. Since each email took an average of 15 minutes to review, the SOC faced a potential loss of up to 255 hours of productivity each month.

• Workforce Productivity Loss:

  • The company’s employees received an estimated 288,800 graymail messages over that same period, cluttering inboxes and requiring significant time for manual graymail deletion.

Recognizing that Proofpoint was failing to meet their needs in terms of security and productivity, the industrial equipment dealer initiated a 24-day proof of value (POV) period with Abnormal.

• Fast Integration:

  • Abnormal integrated with the Microsoft 365 platform via API in under 60 seconds, with virtually no professional services required.

• Risk Avoidance:

  • Based on the number of attacks identified for remediation, the average compromise rate Abnormal has observed for the customer’s industry segment*, and the average cost per incident**, the malicious emails missed by Proofpoint during the POV could have resulted in estimated total annual losses of more than $1,000,000, if similar undetected attacks had continued at this pace.

• Increased Inbox Efficiency:

  • During the POV, Abnormal automatically learned user preferences and decluttered employee inboxes; this functionality potentially saved employees up to 401 hours per month*.

After evaluating the results of the POV, the global heavy machinery dealer decided to migrate off Proofpoint. Abnormal’s seamless Proofpoint migration service enabled the customer to easily decommission Proofpoint with minimal effort.

• Employee Productivity Gains:

  • By using AI to filter time-wasting graymail and eliminate opportunities for end users to engage with malicious emails, Abnormal saved the company’s employee base 809 hours during the 24-day POV period. Assuming the same attack and graymail rates observed over the POV period for a year, this could potentially result in over 12,000 hours saved annually for the company.

• Improved SOC Productivity:

  • Abnormal’s AI Security Mailbox fully automated the handling of user-reported emails. With each email previously taking 15 minutes of SOC analyst time to review and 1,022 user-reported emails triaged during the POV, the increased efficiency was comparable to freeing up the capacity of approximately 1.5 additional full-time employees.

Find out why enterprises across industries are moving from Proofpoint to Abnormal. Get started with a demo today and we’ll show you the proof of the Abnormal value.

* Source: Abnormal Internal Operations Data

** Source: Average cost figures taken from the following third-party studies: NetDiligence Cyber Claims Study 2023 Report, 2023 Unit 42 Ransomware and Extortion Report, IBM Cost of a Data Breach, The Parallax View

***Based on the following calculation: 288,800 graymail messages that would have been remediated * 5 seconds required to read each message