About Abuse Mailbox Automation

Completely automate your user-reported email workflow and free up analyst time with the Abuse Mailbox Automation add-on to Abnormal Inbound Email Security.
About Abuse Mailbox Automation

Video Transcript

Gabriel Rebane, Group Technical Marketing Manager

Abuse Mailbox is an Abnormal solution to streamline operations and increase productivity of reported phishing emails. It automates email analysis by using our AI-powered inbound email protection. It natively integrates into your phishing reporting process, either by a phishing button or any former fishing mailboxes you may have configured.

Abuse Mailbox works in the background and provides an automated workflow that analyzes the header and body of the email and scores it as safe, malicious, or spam. With a simple click, analysts are presented with the overview containing all data and insights generated by abnormal. This allows analysts to receive a quick snapshot of abuse mail mailbox effectiveness.

When a malicious email is identified, Abuse Mailbox determines potentially impacted users of the email in pain locating who else within the organization is being targeted by this attack. It will automatically remediate the email campaigns identified as malicious across all affected users.

To educate and reinforce the end user's good behavior, Abuse Mailbox can be configured to send a follow-up email thanking them for reporting the suspicious activity. To better communicate with the end user, administrators can customize three email templates for when a reported email is deemed safe, malicious, or spam. This will be used to notify the outcome of the analysis, saving IT security analysts countless hours.

With typically over 90% of Abuse Mailbox submissions known to be safe emails, this automation saves security teams many hours each week since they no longer need to spend time investigating safe emails and can instead focus on real threats.

Want to know more? Request a demo today.

See Abnormal in Action

Schedule a Demo

See the Abnormal Solution to the Email Security Problem

Protect your organization from the full spectrum of email and collaboration application attacks with Abnormal.
See a Demo

Related Resources

B Seg WS
Explore how your security team can simplify email security by eliminating legacy secure email gateways (SEGs).
Watch Now
B 08 30 23 Avery Dennison Vid
Materials science and digital identification leader saves time and protects vendor relationships with Abnormal for Google Workspace.
Read More
Discover how EAB modernized their email security stack and blocked advanced attacks by saying goodbye to their SEG.
Watch Now
B 08 23 23 BRD03 Evan Asheem Video v2
Abnormal CEO and Co-Founder Evan Reiser sits down with Asheem Chandna, Greylock Partner and Investor to talk about the email security landscape and how Abnormal continues to protect its customers.
Watch Now
B 8 4 23 Integrations DS
Integrate with your security tools to centralize insights and speed up remediation.
Read More
B 7 27 23 SEG Webinar
Discover how DexKo Global modernized their email security stack and blocked advanced attacks by removing their legacy SEG.
Watch Now
B 07 07 22 Noname Vid
Fast-growing API protection provider protects its email ecosystem from advanced impersonation threats.
Read More
B 07 10 23 MKT338 CISO Roadshow One Pager
Discover how to protect your cloud email from the most advanced attacks.
Read More
B 08 25 23 MKT006 08 28 23 Updated cover graphics for Evan Changing Landscape Video
See how Abnormal is working to make the cloud a safer place for business by protecting against all types of attacks across all types of cloud applications.
Watch Now