The primary value that Abnormal brings to email security is an advanced, ML-based detection system that can extract and analyze thousands of signals, identify patterns, and adapt over time to detect important attacks without relying exclusively on threat intel or signature approaches. A common pitfall with ML initiatives in general, though, is a focus on building more and more complex, advanced models and hoping they will magically solve a practical problem. While Abnormal does spend a lot of time innovating on the model front, the team also has paid special attention to feature engineering—the creation of informative signals from raw data that encapsulate the real problem we are trying to solve.
In particular, we have now introduced an anomaly and behavioral analysis chart on the details page for every attack, showcasing the different surface areas of messages that we model and the key attributes therein, along with their actual values. In addition to improving confidence in the sophistication and comprehensiveness of Abnormal’s detection engine, this visualization has real utility in terms of giving customers insights on specific patterns and risk factors at a more granular level. Given that ML is the core of the Abnormal approach, we look forward to not only innovating to improve our systems day by day, but also to channeling these improvements into our product for customers to understand and engage with.
Abnormal is the email security company that stands for trust.
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