In the rare instance that Abnormal misses an attack, most customers use Search & Respond to remediate and mark that email as a miss. The typical next step was to submit a separate ticket to Detection360 to report a False Negative to train and enhance Abnormal’s AI models.

Abnormal has now eliminated this extra step while expanding the value of Search & Respond for not only hunting stray emails but strengthening the Abnormal product. Starting today, any email marked as a “missed attack” in Search & Respond will give the option to automatically create a Detection360 case, instantly enriching the bespoke AI detection models developed for each customer.