Abnormal has a new interface to handle missed attacks and false positives (FP/FN) called Detection 360°.
Previously to create/see reports customers needed to go to the Portal upper-right pulldown and use the “Submit Customer Report” and “Customer Reports” menu items.
Now, Detection 360° streamlines the process for submitting or reviewing missed attacks or false positives.
Detection 360° is accessed via a tab at the top navigation in the Portal, making it easier to report and keep track of investigations. Note that the form for reporting messages is now a button called “Submit Detection Enhancements.”
Additionally, the new interface provides a quick glimpse of review volume, Abnormal’s platform efficacy, and filtering of reports based on status or date.
With Detection 360°, customers benefit from improved user experience of the Abnormal product and reduce friction for filing and reviewing reports.
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