Customer Report Portal Improvements – Abnormal now sends automated email notifications when resolving a potential missed attack reported by the customer.
Additionally, the Customer Report Portal now supports false positive analysis in addition to missed attack analysis. Every message manually moved back to the user’s inbox will receive an in depth analysis. This analysis will lead to detection improvements to prevent similar future misjudgments.
Customers benefit from increased visibility for false positive and missed attacks, as well as increased automation for receiving Abnormal alerts.
Inbound Attack Detection Improvements – Abnormal made the following inbound attack detection improvements:
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