Customer Report Portal Improvements – Abnormal now sends automated email notifications when resolving a potential missed attack reported by the customer.
Improved Abuse Mailbox – We’ve updated Abuse Mailbox to include new reporting features and functionality. In the Dashboard, there is a new Abuse Mailbox tab where customers can see charts and graphs
For SOC analysts, managing an employee-reported phishing mailbox can be a double edged sword. On one hand, legacy tools have made it easy for employees to report would-be BEC and phishing emails.
Attack Highlights – Abnormal has introduced a new Attack Highlights feature which allows customers to see attacks that the system has flagged as interesting or important directly from the Portal. These attacks
Privileged User Protection – Abnormal now supports privileged user protection for selected customers. Within the Threat Log tab, by selecting ‘Recipient Group’ filter dropdown, analysts can focus on attacks specifically sent to
Duo Integration – Abnormal now supports the ability to integrate with Duo to monitor and detect potential suspicious account activities, such as suspicious authentication events. Customers benefit from increased account protection and
VIP Notifications – We now provide the ability to send SOC team email notifications when an email attack campaign involves VIP recipients. Benefit from added visibility and control with proactive alerting for
Cross-tenant Abuse Mailbox Support – We now support multi-tenant Abuse Mailbox setups. Customers with multiple tenants who leverage a unified phishing mailbox can set up Abuse Mailbox without altering their workflow. Abnormal
Role-based Access Control Improvements – New UI capabilities to add users, assign user roles and privileges for Portal Access. Customers benefit from complete self-serve control when granting Portal provisioning and increased options
Microsoft O365 Group Messages Detection and Alerting – We can now detect malicious emails that exist within a Microsoft O365 Group mailbox. Get an instant alert notification when a group mailbox message
New Facet Model to Improve Attack Type Accuracy – Abnormal released a new facet model to improve attack facet classification, improving Attack Type accuracy by 20%. Customers can benefit from more accurate
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